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The Aviation Business Intelligence Company

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Cargo Management

Cargo Case Study: HERMES Cargo
Management Solutions


The HERMES system is the market leader in cargo management systems. Designed and developed by ground handling professionals, it provides superior functionality with total flexibility.   Providing real-time cargo handling in over 70 Sites worldwide, with cargo volumes varying from 20,000 to over 1,000,000 metric tons per year, it offers operational efficiency gains of up to 30%.

Inside Aviation were asked by HERMES to develop a web-based Business Intelligence solution, empowering the ground handling management team with visual and analytical capabilities.   The solution would need to consolidate data from multiple sites.


Solution – HERMES BI, powered by MicroStrategy, the Cargo Business Intelligence System:

Cargo ManagementEvery day, millions of people make better decisions using MicroStrategy Business Intelligence software.   Now HERMES users also benefit from its fully integrated BI platform that makes Business Intelligence faster, easier, and more user-friendly.

The HERMES BI data warehouse is supported by Oracle and MySQL databases, with data integration capabilities provided by Pentaho.   MicroStrategy connects to the HERMES BI data warehouse creating a robust and flexible technology stack.

HERMES BI provides comprehensive information on factors affecting business, such as changing trends, customer behaviours, customer preferences and market conditions; it gives an insight into each area, such as, volume figures, performance indicators and internal operations, aiding in the decision making process and providing feedback to create and maintain competitive advantage.  This Module is valuable to both the commercial and operational arms of the business.


"The Inside Aviation team offer a unique blend of industry and technical expertise that produced a market leading BI solution of great benefit to managers of ground handling operations."

Amit Ben-Zvi, Chief Executive Officer - HERMES Logistics Technologies

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